Liberty Service Request 1Please provide your information2Describe the problem3How should we contact you? We only service our own products and customers *If you have purchased products from us recently and you need an adjustment or other service on that new purchase, CLICK HERE.Name* First Last Address* Street Address Address Line 2 City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Primary Phone*Secondary PhoneEmail* Customer TypeHomeownerGovernmentContractorProperty Manager / OwnerYard # 1Yard #2Yard # 3Yard # 4Installer Problem DescriptionPlease choose your problemMoisture or discoloration between glass panesMoisture on the interior or exterior of glass surfaceWindow operational issueWindow screen issueSliding patio door operational issueSwinging door operational issueDoor screen issueOther*(please enter additional comments at the end of this page)RoomPlease choose room located inBathroomBedroomMaster BedroomEntryFamilyBasementGarageOther*(please enter additional comments at the end of this page)What room is your windows/door located on?FloorWhich floor?1st floor2nd floor3rd floor4th floorBasementOther*(please enter additional comments at the end of this page)What floor is your windows/door located on?AccessibilityYes Floor 1 - BasementYes with LadderI don't knowFrom the inside of the home, is the window accessible at floor level up to 6’?Upload photoAccepted file types: png, jpg, jpeg, gif, Max. file size: 512 MB.You can upload up to four pictures to accompany this window/door. Files must be less than 64 MB. Allowed file types: png gif jpg jpeg.Upload photoMax. file size: 512 MB.Upload photoMax. file size: 512 MB.Upload photoMax. file size: 512 MB.Window manufacturer Are you the original owner? Yes No Are your doors and/or windows under warranty? Yes No Not Sure Please visit our manufacture warranty pageDoes your window/door operate?Yes, up and downSlidesCranksNot at allWindow/Door material typeVinylWoodWood - aluminum cladFiberglassI don't knowSelect your grid typeI have decorative grids between my glassI have no grids between my glassI don't knowSelect your glass typeClearLow ESafety-TemperedI don't knowApproximate Size (Width x Height) Do you need/have tempered safety glass?60" from a shower or bath tub drainThe glass is less than 24" from a doorThe glass is less than 18" from the floorNone of the aboveI don't know Please provide additional details for quicker serviceFileMax. file size: 512 MB.Trip Fee*Select Trip FeeStandard - $120.00Rush - $350.00Emergency - $500.00Select Rush and the Tech will be on-site within 36 hoursCredit Card*Correct monetary collection to be $150 for service request upon checkout/submit. Terms * You must pay a $150 trip fee before the Tech shows up. * This trip fee will go towards the services that are rendered. * We will refund $150 If we cannot render the decided service or repair. * For your service request to be confirmed you MUST receive a confirmation e-mail from a Liberty staff member.NameThis field is for validation purposes and should be left unchanged. Δ